Dell to pay $4M to settle claim of deceptive advertising for promotional financing, warranties
By APTuesday, September 15, 2009
Dell will pay $4M to settle NY consumer case
ALBANY, N.Y. — Computer maker Dell Inc. will pay $4 million in restitution and penalties more than a year after a New York court found the company engaged in false and deceptive advertising of its promotional credit financing and warranties.
New York Attorney General Andrew Cuomo says some consumers paid for things they didn’t get, including warranties that cost them an extra $99 to $250.
Dell didn’t admit to any wrongdoing in a settlement with the state announced Tuesday. Cuomo says Dell must clearly disclose that most customers don’t qualify for free financing or “next day” repair service.
Customers can apply for refunds through www.nyagdell.com. It’s unclear how many are affected.
A spokesman for Round Rock, Texas-based Dell says the company is glad to resolve the matter.
